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Mental Health Support

There is enough time and you are enough.

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For the patient's family

You have done the difficult part. Communicating bad news to the patient’s family. Once again you wonder, “How did I not know I would be dealing with families? Human families? Their feelings and behaviors.”  You were not prepared for people crying, telling their family history, being angry, lashing out.  


In the moment, you do have to prepare yourself for all the different emotions and behaviors. You must choose the right environment (private space, no interruptions), non-verbal language (eye contact, sitting close), and in the most empathic way you can, muster up the courage to tell them the bad news. You have learned to do it. It’s not your most favorite part of the job, but you do it.


Now what? For best practice, following up with the families, “checking-in,” especially for those families where one may be noticeably struggling more than what you have come to know as normal. It sounds exhausting. Maybe you put it off because it is more of the same interaction with humans that you did not understand to be part of the job when you started out in this field. You just wanted to help animals. Sitting with a human in grief. Talking with someone about their grief. That was not what you trained for, and yet, you know that it’s the right thing to do. It’s good for the patient’s family. It’s good for you, emotionally and professionally. 


Here’s where I come in. I am trained to sit with people through their grief and loss. I am passionate about speaking openly about grief and loss. Anticipatory, chronic, complicated. All types of grief. So, if you are concerned about your patient’s family member and want to know they are coping, contact me. I will be more than happy to “check-in” with your patient families. 


This is not therapy. It is a 15-20 minute “check-in”.  I normalize their grief. I validate their feelings. I ask about their current grief experience and any past experiences with grief and loss. I offer resources. If the family member does not wish to speak with me, I email a resource list. In some cases, I may suggest they seek therapy. I do the work you least like and the work I most love.


Are you feeling irritable? Angry? Mentally or physically exhausted? Do you dread working with patients or clients? Are you taking too many days off? Do you notice an increase in alcohol or drug use? If you answered yes to any of these questions, this Workplace Well-Being Training for Caring Professionals is for you and your team!


Participants will gain an overall better understanding of workplace well-being. Empathy in veterinarian practices will be discussed. Compassion fatigue and professional burnout will be defined. Examples of both will be given. We will discuss symptoms of compassion fatigue including somatic, behavioral, cognitive, emotional, and spiritual. Participants will then learn evidence-based tools and techniques to decrease symptoms so they can begin to create a healthier team and live a more balanced life, professionally and personally.   

Work Place Well-Being for Caring Professionals

Reclaiming Well-Being: Empowering Veterinary Healthcare Heroes with CBT Tools for Resilience and Renewal

This transformative program is designed specifically for veterinary healthcare professionals to address the unique challenges they face including compassion fatigue, burnout, anxiety, depression, and suicidal ideation. In the fast-paced and emotionally demanding field of veterinary healthcare, it is crucial to prioritize the well-being of those who dedicate themselves to caring for animals and their owners. This program aims to empower veterinary healthcare heroes by equipping them with valuable Cognitive Behavioral Therapy (CBT) tools, strategies, and skills to build resilience and renew their sense of purpose. 

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How to Arrange a Check-In or Virtual Presentation

Check-Ins: Please email us at and let us know a little bit about your patient's family.  Please include 1-2 sentence summary, their phone number and email address.  


Susan will call and email your client within 2 business days.

Cost of 15-20 minute Check-In: $60

Presentations: Please email us at and let us know which presentation(s) you would like.  We'll put you in direct contact with Susan so that you can arrange the presentation(s) when most accessible for the majority of your team. 

Cost of Work Place Well Being for Caring Professionals, a 2 hour presentation: $310

Cost of Reclaiming Well-Being, a 1 hour presentation: $160


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